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Surveys held on an 1-2-1 basis allow for more in-depth data collection and comprehensive understanding. Customers see a genuine interest in knowing their opinion and their level of satisfaction.
C-VALUE is a survey that creates an open environment where real opinions emerge providing the information needed to measure customers perception of the business, products and the business relationship.
"None of your competitors conduct such a thorough survey, at most they ask me to fill out an online questionnaire, often multiple choice. I like the fact that you've come in person to listen and understand what I need and what still doesn't work."
"Last year I had a few complaints which were resolved a few months after I took part in the survey. Your sales representative took the right course of action and we no longer have any issues."