Strategy
Our goal is to improve company performance and drive towards the right competitive positioning in order to maximize return on capital invested.

We carry out assessments of new business initiatives, develop business plans to determine the quality of specific investments, define portfolio strategies and optimize management of customers / suppliers.

We support management during crucial operations and M&A's via a comprehensive business due diligence and customized studies.
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How well do you know your (PX) Partner Experience? Distinguish "sell-with" from “sell-thru” partners and align your strategy with your sales channels.

How well do you know your (PX)...

How appropriate is your Channel & Distribution Strategy? Your direct and indirect…
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"We have been selling to our B2B clients for years, we know them very well; customer experience strategy doesn’t apply to us." If B2B and B2C converge, how will you adapt your business?

"We have been selling to our B2B...

As the market changes, without a good B2B experience management strategy, you…
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Which Survey should you be using to analyse your B2B customer experience?

Which Survey should you be using to...

Knowing how effective the experience you offer your customers, partners or distributors…
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Strategic Information: seven mistakes that can put your company's growth at risk.

Strategic Information: seven mistakes that can put...

The mistakes that can undermine growth and continuity in a business are…
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Customer Satisfaction B2B: the ingredients for a successful survey

Customer Satisfaction B2B: the ingredients for a...

It seems obvious that companies should try to satisfy their customers. Satisfied…
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How to Elevate the B2B Customer Experience

How to Elevate the B2B Customer Experience

In a continuously changing market, it can be difficult to know in…
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How do you win new customers without losing sight of the old?

How do you win new customers without...

When it comes to the B2B market, customer and business relationships are…
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Are you giving ‘Value for Money’?

Are you giving ‘Value for Money’?

The balance between actual price and quality perceived by customers of your…
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Tender, RFP or RFQ, how to win the next contract.

Tender, RFP or RFQ, how to win...

Whichever your customer has decided to use, Invitation to Tender, RFP, RFQ,…
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Why Customer Experience matters to your business

Why Customer Experience matters to your business

A Customer Value analysis aligns an organization with its customers and its…
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How to prevent customer dissatisfaction in B2B markets

How to prevent customer dissatisfaction in B2B...

How to avoid customer dissatisfaction in the B2C market is a dilemma…
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Customer Referencing to ensure success during Mergers & Acquisitions

Customer Referencing to ensure success during Mergers...

Whether it's acquiring or selling a business, Customer Referencing has become crucial…
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OPEN INNOVATION: Which Innovation Strategy?

OPEN INNOVATION: Which Innovation Strategy?

Markets are constantly evolving and companies need to understand which innovation model…
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Uncertainty and 2020 go hand in hand. It's time to get used to it.

Uncertainty and 2020 go hand in hand....

Time Magazine has called it the worst year ever but for companies…
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How to accelerate recovery: the automation and industrial machinery sector

How to accelerate recovery: the automation and...

As demand declines, many industrial companies are delaying purchases of new machinery,…
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