Knowing how effective the experience you offer your customers, partners or distributors…

The mistakes that can undermine growth and continuity in a business are…

It seems obvious that companies should try to satisfy their customers. Satisfied…

In a continuously changing market, it can be difficult to know in…

When it comes to the B2B market, customer and business relationships are…

The balance between actual price and quality perceived by customers of your…

Whichever your customer has decided to use, Invitation to Tender, RFP, RFQ,…

A Customer Value analysis aligns an organization with its customers and its…

How to avoid customer dissatisfaction in the B2C market is a dilemma…

Whether it's acquiring or selling a business, Customer Referencing has become crucial…

Markets are constantly evolving and companies need to understand which innovation model…

Time Magazine has called it the worst year ever but for companies…

As demand declines, many industrial companies are delaying purchases of new machinery,…

"Owning 100% of a family run business at all costs is often…

The language with which business problems are addressed is often analytical, and…

You often hear that the Coronavirus (COVID-19) pandemic took us by surprise.…

The Coronavirus pandemic is putting under the microscope the status quo of…

In the fight against Coronavirus (Covid-19), many governments have decided on varying…

The Coronavirus (Covid-19) pandemic has changed plans that were in the making…

Companies live through projects. Some of them are so tied to characteristic…

Enabling technologies and the digital revolution have overwhelmed every aspect of modern…